We take your privacy seriously. Here's how we handle your personal info and keep things transparent.
Last Updated: October 31, 2025
Look, we get it - nobody actually enjoys reading privacy policies. But we've tried to make ours straightforward and honest.
At Blaze Throne Nexus, we're all about creating exceptional experiences for our guests. That means we collect some information about you when you book with us, visit our website, or use our services. This policy breaks down what we collect, why we need it, and how we keep it safe.
We're based in Vancouver, BC, Canada, so we follow Canadian privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act). If you're visiting from elsewhere, those same protections apply to you too.
When you book a room or reach out to us, we'll ask for stuff like:
Our website picks up some technical stuff when you browse:
While you're here enjoying your throne, we might collect:
We're not collecting data just for kicks. Here's what we actually do with it:
Processing bookings, confirming reservations, handling check-in and checkout. The basics, you know?
Charging your card, issuing invoices, handling refunds if needed. All the financial stuff that keeps the lights on.
Remembering your preferences so we can make your next stay even better. Like if you always want extra pillows or prefer a quiet room.
Sending booking confirmations, updates about your stay, responding to your questions. We won't spam you with junk.
Sharing special offers, updates about new services, seasonal promotions. You can opt out anytime - no hard feelings.
Protecting our guests and property, preventing fraud, maintaining a safe environment for everyone.
Meeting our legal obligations, like tax requirements and government regulations for hotels.
We're not in the business of selling your info. But we do work with some trusted partners to run our operations:
Companies that handle credit card transactions securely. They're PCI-DSS compliant (industry standard for payment security).
Third-party vendors who help with things like IT support, email services, customer relationship management. They only get access to what they need to do their job.
If you've opted in, we might share data with analytics and advertising platforms to show you relevant offers. You control this.
If required by law or to protect rights and safety, we may share information with law enforcement or government agencies.
In the unlikely event we're acquired or merged with another company, your data would transfer to the new owner (but the same protections would apply).
Cookies aren't just delicious snacks - they're also tiny files our website stores on your device. Here's what we use:
These keep the site working properly - stuff like maintaining your session while you browse or remembering items in your booking cart. Can't really turn these off without breaking things.
Help us understand how people use our site - which pages are popular, where folks get stuck, that kind of thing. All anonymous data.
Remember your preferences like language selection or login details so you don't have to re-enter them every time.
Track your visits across websites to show you relevant ads. These are optional - you can disable them in your browser settings.
How to Manage Cookies:
Most browsers let you control cookies through their settings. Just heads up - blocking all cookies might make some features not work right. Check your browser's help section for specifics on how to adjust cookie settings.
We take security pretty seriously around here. Your data's protected through:
That said, no system is 100% bulletproof. We do our best, but if you suspect any security breach with your account, contact us immediately at reservations@blazethronenexus.info
Under Canadian privacy law, you've got some solid rights when it comes to your personal information:
You can ask us what personal info we have about you. We'll provide it within 30 days.
If something's wrong or outdated, let us know and we'll fix it.
Want us to delete your data? We can do that, unless we're legally required to keep it (like for tax purposes).
Don't want marketing emails? You can unsubscribe anytime - there's a link at the bottom of every promotional message.
If you've given us permission for something specific, you can take it back anytime.
Request a copy of your data in a portable format to transfer to another service.
How to Exercise Your Rights:
Just shoot us an email at reservations@blazethronenexus.info or call (604) 555-0187. We'll verify your identity (to make sure we're not giving your info to someone else) and process your request as quickly as possible.
We don't hang onto your information forever. Here's our general approach:
When we no longer need your data, we'll either delete it securely or anonymize it so it can't be traced back to you.
Our services are primarily geared toward adults, and we don't knowingly collect personal information from children under 13 without parental consent.
If you're booking for a family with kids, we only collect what's necessary for the reservation - names and ages for room assignments, dietary restrictions if relevant for dining services.
If we discover we've accidentally collected info from a child without proper consent, we'll delete it promptly. Parents or guardians who believe their child's information has been collected can contact us to request deletion.
Things change - laws get updated, we might add new services, technology evolves. So we might need to update this privacy policy from time to time.
When we make changes, we'll update the "Last Updated" date at the top of this page. For major changes that significantly affect how we handle your data, we'll notify you directly via email or with a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we're protecting your information. Continued use of our services after changes means you accept the updated policy.
If you've got questions, concerns, or want to exercise any of your privacy rights, we're here to help. Reach out anytime:
1288 West Georgia Street
Vancouver, BC V6E 4T2
Canada